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25 February 2025 | Military case studies | Case Study | Article by Nia-Wyn Evans

Preventable non-freezing cold injuries suffered by military personnel


*The name and identifying details of the client have been changed to protect the privacy of the individual involved.

Between 2012 and 2017, Chris*, an army infanteer, faced life-changing consequences from a preventable condition that cut his military career short. During his basic training, he was exposed to cold and wet conditions, including snowfall. While such conditions are not unusual in military training, he was issued only standard kit and was unable to properly manage his personal admin. The Army had access to more suitable equipment that could have prevented the injury, but this was not provided.

As a result, Chris began suffering from symptoms of a non-freezing cold injury (NFCI). Despite being diagnosed with NFCI, he was required to perform sentry duty in similarly cold and wet conditions, which exacerbated his condition and led to a moderate NFCI. Eventually, he was downgraded and medically discharged, bringing his Army career to an abrupt end.

The chronic condition continues to impact his life. NFCI has left him with ongoing symptoms that limit his ability to engage in outdoor activities and hobbies and restrict his career opportunities as a civilian.

If you or someone you know suspects they may have incurred a cold injury during military service, we urge you to contact our specialist military team today.

The overlooked injury

Non-freezing cold injuries occur when body tissues are exposed to cold and wet conditions for prolonged periods. While the tissues do not freeze, damage to nerves and blood vessels can lead to long-term complications. This type of injury is common in military settings, where personnel often operate in extreme environments without adequate protection.

This soldier’s experience highlights the importance of proper preventative measures. With access to he right kit and adequate education on managing personal administration in adverse conditions, NFCI could have been avoided.

Our military team

Nia-Wyn Evans, from the military legal team, supported Chris in securing compensation for this preventable injury. All employees have the right to be protected by their employer while performing their duties. Through legal action, this claim settled for £300,000 gross, a recognition of the military’s responsibility to provide safe working conditions and the continued impact that the cold injury has on Chris.

Chris stated:

This case demonstrates the need for greater awareness and proactive measures to prevent NFCIs. Early intervention, proper equipment, and comprehensive training can significantly reduce the risk of such injuries and ensure the well-being of military personnel.

Speaking about the case Nia-Wyn stated:

This claim was ongoing for several years, during this time and as a result of the cold injury, Chris had endured financial hardship impacting the quality of his family life and home circumstances. I am pleased that we have now reached a favourable outcome for Chris without the need for trial.

If you or someone you know suspects they may have incurred a cold injury during military service, we urge you to contact our specialist military team today.

Author bio

Nia-Wyn Evans

Senior Associate

Nia-Wyn is a senior associate solicitor with Hugh James. She has specialised in representing military service personnel and veterans bring claims against the Ministry of Defence, with a particular interest in cold related injuries.

Disclaimer: The information on the Hugh James website is for general information only and reflects the position at the date of publication. It does not constitute legal advice and should not be treated as such. If you would like to ensure the commentary reflects current legislation, case law or best practice, please contact the blog author.

 

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